MANAGEMENT OF VIOLENCE & AGGRESSION
PROGRAMMES
An essential course for individuals working in environments where there is
potential for incidents that threaten safety.
Theoretical Aspects
Recognising and diffusing aggression
Evaluating personal intervention strategies
Developing communication & listening skills
Understanding possible causes of aggression & violence
Prevention or reduction of aggressive & violent acts
Roles, responsibilities & accountability at incident level
Legal issues
This unit looks at the legal framework related to the defence of self, another
person or property. Definition of assault and the interpretation of reasonable
force
Personal Safety & Security
Discussion groups & Role-plays enable students to examine and discuss
possible problems & dangers. Risk assessment - design & analysis
Practical Aspects
Callisthenics
Essential flexing & stretching techniques
Avoidance Strategies
Alerting participants to warning signs, interpreting body language & verbal cues. Limiting physical contact & reducing the attackers ability to strike effectively
Disengagement Techniques
Simple & effective breakaway manoeuvres
Personal Defences against Weapon Assault
Optional unit
Minimising the risks of Positional Asphyxia
Possible causes, signs and symptoms, quality practices and care of a violent
person
Control Techniques
Develop restraint techniques; learn distraction & manoeuvring skills, lifting
& escorting clients in supportive holds
Incident Management & Report writing
Effective participation in post incident discussions & recognising the importance of recording & reporting incident details